AUC receives fewer passenger complaints in 07-08

The Air Transport Users Council (AUC), the UK consumer watchdog for aviation, has announced that it received fewer customer complaints in the 2007-08 financial year than in the previous 12-month period.

Some 11,077 complaints and enquiries were made to the AUC ...

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Posted by Andrea at 15:55, 23 July 2008

New rights for disabled travellers in Europe

Disabled travellers will soon be given new rights when travelling through airports in Europe.

Transport minister Rosie Winterton, the Equality and Human Rights Commission (EHRC) and the Civil Aviation Authority visited London City Airport today (July 23rd), to outline ...

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Posted by Merv at 17:11, 23 July 2008

Durban targets more international airlines

Durban International Airport in South Africa is set to launch an initiative designed to encourage more long-haul airlines to offer services to the city.

The provincial tourism authority of KwaZulu-Natal and Airports Company SA will offer a number of ...

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Posted by Merv at 11:32, 24 July 2008

Emirates launches new green initiatives

Emirates has unveiled a new series of initiatives designed to improve the environmental performance of its worldwide operations.

The airline announced the new programme on the eve of taking delivery of its first Airbus A380, which is reportedly more ...

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Posted by Clare at 17:07, 24 July 2008

London's Crossrail project gets green light

The Crossrail project, which is set to result in substantial improvements in the London transport network, passed through parliament and has been given royal assent this week.

Work on the Crossrail system, which will be the largest civil engineering project ...

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Posted by Merv at 17:10, 24 July 2008

New information service launched for Israel visitors

A new 24-hour help and information service has been launched to assist people visiting Israel.

The government initiative allows travellers to call *3888 from any telephone to speak to tourism ministry representatives about subjects such as entry and exit regulations, ...

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Posted by Paul at 15:53, 25 July 2008

New reduced mobility services at Belfast Airport

Belfast International Airport has introduced a number of new services for passengers with reduced mobility ahead of the commencement of EU legislation on July 26th.

Government officials and industry leaders gathered at London City Airport recently to prepare for ...

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Posted by Clare at 15:55, 25 July 2008

Bristol Airport introduces fast-track service

A new service has been launched at Bristol Airport designed to move passengers through the security search area as swiftly as possible.

The 'fly thru' initiative will commence at the south-west gateway on August 5th and can be reserved at ...

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Posted by Andrew at 16:52, 25 July 2008

Flybe 'focusing on business travellers'

Regional airline Flybe has invested some £2 million over the last year in services to attract business class passengers, according to reports.

The carrier has introduced a number of incentives ordinarily associated with premium airlines, such as its loyalty ...

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Posted by Clare at 15:42, 28 July 2008

Emirates receives first A380

Emirates received its first Airbus A380 today (July 28th) at a ceremony in Hamburg.

The Dubai-based airline is the A380's biggest customer, with 58 superjumbos on order.

It is set to become an even more important client for Airbus ...

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Posted by Merv at 15:44, 28 July 2008

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