New rules to give disabled flyers a boost

The government has unveiled new measures to bestow more rights on disabled holidaymakers flying to destinations within Europe.

Aviation minister Jim Fitzpatrick said that from July 26th, airlines, travel agents and tour operators will no longer be able to refuse travel bookings on disability grounds.

The measures also state that airlines cannot prevent disabled travellers - including those with reduced mobility or a temporary problem - from embarking on a flight if they have a valid ticket and reservation.

Those who feel that they have been unfairly untreated under the new law will be able to make a complaint to the Disability Rights Commission.

Mr Fitzpatrick said that when the second round of measures are introduced next year "disabled passengers will be assured that they can expect a consistent and seamless level of service from airports and airlines".

The Department for Transport launched the consultation for the new rules in April this year. It closed on June 25th.

Posted by Penny, 07 May 2007 16:21

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